Fulfilment that ships
the day the order drops
We hold your stock in Mascot, sync with your store, pick and pack every order that lands before 14:00 — and hand parcels to carriers the same afternoon.
Your store's back room, run properly
The brands we work with got here the same way — packing orders on the kitchen table worked until it didn't. We take the stock, plug into the store, and the part of the business that used to eat your evenings just happens.
It's a small operation on purpose: one pick floor, a dedicated team, and a daily carrier collection at 15:30. Orders placed before 14:00 leave the same day. Returns get checked, photographed and put back or flagged — weekly, not whenever someone remembers.
- Shopify, WooCommerce and manual CSV sync
- Same-day dispatch on orders placed before 14:00
- Weekly returns processing with photo records
- Branded packing options — your tape, your inserts
Fulfilment rates
Three costs, nothing else: storage for what sits, a pick fee for what moves, and shipping at our carrier rates. No onboarding fee, no monthly minimums.
| Item | Rate |
|---|---|
| Pick & pack, first item | from A$3.10/order |
| Each additional item | A$0.55 |
| Storage, per pallet | from A$26/mo |
| Storage, shelf bin | from A$4.50/mo |
| Returns processing | A$2.80/unit |
| Kitting / bundles | from A$1.90/kit |
Order to doorstep
What happens between 'checkout' and 'delivered' when we run the back room.
Stock arrives and gets shelved
Counted, photographed, location-coded — live on the inventory sheet same day.
Store syncs orders
Shopify or WooCommerce pushes each order straight to the pick queue.
Pick & pack
Picked, checked against the order, packed with your materials.
Carrier collects at 15:30
Daily pickup — anything ordered before 14:00 is on that truck.
Tracking back to the customer
Your store gets the tracking number automatically; customers see their parcel move.
Returns weekly
Opened, checked, photographed — restocked or flagged with a reason.
Other services we run
Same crew, same depot — different jobs.
The pick floor
Where orders turn into parcels — the 14:00 rush is the best hour of the day.
Bin storage, SKU'd
Scan-check on every order
Your tape, your inserts
15:30 carrier run
Returns, checked weeklyThe fulfilment crew
Milo's pick team is the same crew that's been here for years — they know which clients' products need the double-walled boxes without checking the notes.
Kate handles the store side — sync issues, inventory questions, the 'can we get this out today' emails. The answer is usually yes.
Milo Tran
Floor lead · owns the 14:00 cutoff
Kate Sullivan
Coordinator · store sync and inventory
Which service fits the job
A quick map of what we do and what it starts from — full detail lives on the pricing page.
| Service | Best for | Typical timing | Starts from |
|---|---|---|---|
| Interstate Freight | Pallets & truckloads between capitals | Overnight–3 days | A$0.92/kg |
| Warehousing & Storage | Stock between container and customer | Weeks–months | A$26/pallet/mo |
| Last-Mile Delivery | Same-day drops across Sydney metro | Same day | A$18/run |
| Customs Clearance | Sea & air imports via Sydney | Same-day lodgement | A$165/entry |
| Project & Oversized | Machinery, events, awkward freight | Planned per job | A$280/move |
| eCommerce Fulfilment | Online stores, daily order flow | Dispatch by 2pm | A$3.10/order |
Fulfilment questions
What store owners ask before handing us the keys.
Hand the packing
to us this month
Tell us your order volume and SKUs — we'll have a rate and a sync plan back today.
+61 2 9158 8734 · routeprimegroup@gmail.com